(Co-written with Rinto Cyriac. First published on the #DigitalStockport blog – April 18, 2019)
What we learned from this year’s Global Service Jam
This year’s global service jam took place from the 29th – 31st March. All kinds of people, familiar with service design or not, gathered at 124 locations worldwide to ideate and prototype around a surprise brief. We attended the sessions in Manchester and Liverpool and, as first time service design jammers, took away lots of learning that we hope to apply in our work going forward.