During my first few weeks at Stockport Council I noticed that many of the key principles and methods of service design were being applied, but not necessarily identified or externalized as such. This not only makes it more difficult to demonstrate the value service design has brought/can bring to the table, but is also a barrier to teams thinking more strategically about service design approaches.
To kick start the process of raising awareness of what service design actually is, what it entails and what terminology it involves, I ran a Lunch and Learn session (a casual 20 minute presentation). In “10 Things You Should Know About Service Design” I tried to capture what (I believe) the essentials around this fairly new design discipline are. To keep it short and blog appropriate, here are my top three…
The ideal extended lifespan, from a young designer’s point of view
Ed Whitlock is 85 years old. As I researched this article, he beat the world record marathon time for his age group by almost fourty minutes . Once he retired, he had time on his hands and got serious again . The reason I have introduced Ed is not only because I, strangely enough, also jog past a graveyard every day. It is because whilst passing the graves and tombstones, the future of ageing is often on my mind.
How can things remain physical in a digital, virtual world?
We are, undoubtedly moving towards a world in which the everyday things that surround us are becoming more virtual and less physical. One can find apps for absolutely anything, replacing much that once occupied physical space in digital format. Things like photos, music, movies and letters are, no longer tangible ‘objects’, but rather a file somewhere, on some device.
Simply put, my understanding of the circular economy has been waste equals food. However, I have just completed an online course (mentioned here previously) which has broadened that understanding and really shifted my perception of this highly promising approach. Continue reading “Closing the Loop”→
Another part of London that I had not yet explored was the Greenwich Peninsula. Getting the cable car across the Thames from North Greenwich, visiting The Crystal (one of the world’s most sustainable buildings with a unique exhibition dedicated to the Future of Cities) and exploring the area on a sunny day was an ideal day trip. Continue reading “Cable and Crystal”→
I am constantly thinking about food. I exercise so that I can indulge, I am interested in how things land on my plate, and fascinated about the different relationships we have to it. Continue reading “Fueled: An Investigation”→
NatureFirst time visit to Kew Gardens and ‘The Hive’
On Sunday, I visited Kew Gardens for the first time, having heard many good stories about it and seeking a bit of ‘real’ (botanical gardens aren’t quite wild, but anyway) nature in my life. I wasn’t prepared for the scale of this place (121 hectares) but managed to get a good first impression and will happily visit a couple more times. Continue reading “The Beauty of Kew Gardens”→
Having a long summer holiday ahead of me, and having massively enjoyed the last time I got into volunteering, I was delighted to have been invited into the Scrapstore as part of the team. It’s a real treasure chest of what others have considered ‘rubbish’ (out of season wallpaper, textile scraps, test prints etc.) but what schools, communities, families, artist and designers can turn into fantastically creative projects…