Services Week at Stockport Council (and how we can make it better next time)

(First published on the #DigitalStockport blog – February 21, 2020)

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Services Week is an annual celebration of transformation and end to end service design in central and local government. Many live and remotely hosted events happened across England and Scotland, and for the first time we at Stockport Council joined in.

What we did during the week
We started small this year to test the water, so our Services Week consisted of group viewings of the remote lunch time case studies and one community of practice session on user research. We want everyone to know at least a little bit about human centered design and service design, so the sessions were advertised and open to a wide range of colleagues from different areas and disciplines.

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